| RPM Payroll | Our Competitors | Do-It-Yourself | |
|---|---|---|---|
| Your Own Dedicated US-Based Expert | |||
| Payroll Reviewed for Accuracy | |||
| Proactive Feedback | |||
| Client Monitoring & Potential Issues Flagged | |||
| HR Consulting, Benefits, Workers Comp Pay-By-Pay | |||
| Bonded & Insured |
WHY RPM PAYROLL?
Premium Customer Service & Technology.
Don't choose between powerful payroll technology and a real person who knows your business.
With RPM, you get the same enterprise platform the national providers run on, delivered by a dedicated US-based expert who reviews your payroll, answers your calls, and reaches out before problems start. That is the difference.
Customer Service - How We Compare
Compare how RPM differs from other payroll solutions.
Trusted by Hundreds of Local Businesses
700+ clients served. Best Place to Work in Western New York 2021 - 2026.
The Best Technology
The same enterprise-grade platform trusted by some of the largest employers in the world.
All you payroll components live in one place so you never have to juggle multile vendors and you know you're always on top of compliance changes.
The Best People
Your dedicated US-based expert provides expert guidance for configuring your payroll rules and HR policies so your system operates how your business works.
When a pay period gets complicated, you get to call a real person who already knows your account. There is no ticket queue and no starting over with someone new.
At RPM Payroll, you can sleep soundly at night knowing we've got your payroll running properly.
For CPAs & Accounting Partners
We partner with CPAs and accounting firms to help mutual clients succeed.
We Stay in Our Lane
RPM Payroll does not provide tax or advisory services. We handle payroll, HR, and benefits, and we leave the accounting and advisory work to you. We are a complement to your firm, never a competitor for your clients.
Cleaner Books, Fewer Fire Drills
When your clients run payroll through RPM, you get accurate, organized records and a smooth handoff at tax time, with fewer last-minute corrections to chase. You'll receive access to an online portal to view live payroll information for your client and see all their reports.
A Partner Who Reflects Well on You
When you point a client toward RPM, they get a local expert and real service. The experience reflects well on the firm that recommended them.
You Stay in the Loop
Shared reports, general ledger coordination, and a single point of contact mean you are never chasing down information about a client's payroll.
Frequently Asked Questions
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What makes RPM different from a national payroll provider?
You work with one dedicated, US-based expert who knows your business by name, not a rotating call center. We run on the same enterprise-grade, ADP-backed technology the national providers use, so you get the same capability with service that picks up the phone. When you call, a real person who already knows what is normal for your payroll answers and can catch a problem before it reaches you. You'll experience local service and benefit from national backing. Additionally, our customer service team has an average of 20 years of experience so your company and team are in great hands.
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Do I have to use separate companies for payroll, HR, and benefits?
No. Payroll, HR, time and attendance, workers comp, and benefits all run through one provider and one team. Your handbook, your filings, and your employee data stay connected, so nothing falls through the cracks between vendors. One relationship covers it, and the same expert who runs your payroll points you to the right person for everything else.
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Will switching to RPM save me money?
Most small and mid-sized businesses are overpaying for payroll without realizing it. Putting payroll, HR, and benefits with one team removes the cost of juggling separate vendors. Then, even bigger savings is usually in what does not go wrong, like a missed tax filing or a compliance penalty that costs far more than the payroll itself. We are also fully bonded and insured, so that financial risk does not sit on you.
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Why should a small business outsource payroll instead of handling it in-house?
Payroll is one of the easiest places for a small business to lose time and money. Tax rules shift, deadlines pile up, and one missed detail can mean penalties or an agency notice that takes weeks to untangle. Handing it to a team that runs payroll every day removes that risk and gives you back the hours you were spending on it. We also watch for rule changes before they affect you, so you are not the one tracking compliance updates.
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When should a small business get HR help if it does not have an HR department?
Sooner than most owners expect. The moment you start hiring you take on responsibilities like new hire reporting, handbooks, harassment-prevention training, and posting requirements, and the risk grows as compliance rules change over time. Certain milestones, often around 50 and 100 employees, bring new federal and state requirements that are easy to miss. We give you HR support without the cost of a full-time hire, so the basics are covered before a problem shows up.